Laser Technik Ltd

Ongoing costs and support

You were probably expecting some kind of pricing menu and options. We work differently. We don’t have “standard bundles” but recognise that everyone’s needs are different.  We aim to deliver exactly what you need. What we save by not incorporating components you don’t need is reflected in the price you pay. What we can confidently guarantee that, on a like for like basis, our prices, features, support and delivery timeframes cannot be beaten or equalled. 

A web site incurrs an annual hosting fee and domain name renewal fees. Rather than charge a flat rate we’ll tell you what that’s likely to cost based on your individual needs, a small hobbyist website needs far fewer resources than one with numerous databases and dozens of pages.  You don’t need to pay for services you don’t need.

There is no ongoing site maintenance fee for our clients but a small charge for any ad-hoc change you request from as little as £15 per instance,  consider it comparable with the call out charge for a heating engineer, it might be a quick fix, replacing a failed part with a spare he carries on the van but sometimes he’ll need to order a replacement part and return later to install it.

Non-customers can access the same service but the “call out” charge is £20.  If we can’t provide at least some advice on your best way forward there’s no charge.

We aim to offer the best value. Our long experience means we know the best way to deliver what you need inexpensively.

You may be old enough to remember the 1970’s “Bank Manager in the Cupboard” TV ad or in the 1980s Midland Bank’s “Come and talk to the listening bank” campaign. We like to think we are your “web technician in the cupboard” and “The listening web designer“.

We’ve been working with internet technologies since before even the first web sites, using long forgotten tools like IRC, WAIS, Gopher, Telnet, Veronica, Usenet, Listserv.  We’ve been building web sites ever since the first graphic web browser became available in 1993: Mosaic (the ancestor of today’s Mozilla Firefox).  We started one of the first web design businesses in the UK with clients all over UK and even a few overseas, indeed we still have one in the USA who’s been with us for over 25 years.  After a couple of years the initial startup became a limited company in 1996.  So why have you never heard of us? Most of our business comes from personal contact, repeat business and recommendation.  We’d been growing rapidly until we were forced to scale back heavily after an key member of our team died.

What does all this mean for you? Our unequalled depth of knowledge and experience in the core technologies places us in the strongest position to address any problems you may encounter.